‘Flawed’ brands are key to success / Marchi “imperfetti” sono la chiave verso il successo

http://www.influxinsights.com/blog/article/2047/are-brands-too-perfect-.html

The single-minded focus on production excellence ends up being alienating to consumers because it doesn’t invite dialog.

La esclusiva focalizzazione sull’eccellenza porta ad alienarsi il pubblico in quanto esclude il dialogo.

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